Cookie Policy

Last updated: 17 March 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

2. How We Use Cookies

Direct EPC uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, session management, and accessibility. You cannot opt out of essential cookies as the website will not work correctly without them.

  • Session Cookie: Maintains your session while browsing the site and completing the booking process
  • CSRF Token: Protects against cross-site request forgery attacks
  • Authentication Cookie: Keeps you logged in to your customer account

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and form inputs during the booking process.

Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. This helps us improve the site and our services. Analytics data is collected anonymously and does not identify individual users.

3. Third-Party Cookies

Some cookies on our site are set by third-party services we use:

  • Stripe: Our payment processor may set cookies to process payments securely and detect fraud

4. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete individual or all cookies
  • Block cookies from specific or all websites
  • Set your browser to notify you when a cookie is being set

Please note that blocking or deleting cookies may affect the functionality of our website, particularly the booking process and customer login.

Browser-Specific Instructions

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and Site Permissions > Cookies and site data

5. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.

6. Contact Us

If you have any questions about our use of cookies, please contact us at info@directepc.co.uk or call 0800 123 4567.